CUSTOMER SUPPORT

YOUR DEDICATED CUSTOMER SUCCESS TEAM

PATTISON Account Executives take a consultative approach when building your Out-of-Home campaign. Working with our in-house support teams from research and mapping, to creative and production as well as our charting team, our Account Executives pull together the resources you need to build the right campaign to achieve your goals.

Contact our Sales team to plan your campaign.

MAPPING

PATTISON Outdoor provides in-depth mapping services through our Research and GIS teams. Our specialists take a strategic approach to pairing products with the right areas based on a variety of factors. Working with comprehensive databases including Statistics Canada, Canadian Business Points, Environics and more, we help clients pinpoint their target audience, or meet specific advertising objectives based on a variety of factors.

Our Mapping services allow clients to:

  • See coverage maps showing desirable or booked locations by market
  • View key product locations within a particular boundary
  • Assess locations in close proximity to key points of interest such as restaurants, financial institutions, schools, grocery stores, community centres, and more.
  • Pinpoint geographical areas with a higher concentration of a specific target audience
  • Map a target audience based on a variety of geo-demographic and lifestyle variables

Want to see where we are located? View our inventory of products or markets using our Web MappingTM tool, or Contact a PATTISON Account Executive to discuss a custom solution.

CLIENT SERVICES

Our highly skilled Client Services department helps to optimize each campaign by carefully selecting and booking locations according to the specific criteria set out by you and your Account Executive. After contract locations have been secured, our team of chartists and digital traffic operators work closely with posting crews and operation teams in each region to confirm campaigns are posted correctly and on time.

PROOF OF PERFORMANCE

Tracking your outdoor campaign is easy with Eyewitness® Proof of Performance.  After booking a campaign with PATTISON Outdoor, clients are given access to a private online portal that tracks delivery of the media campaign. This easy-to-use web application allows clients to see contract details throughout their campaign from initial posting through to completion. Here you will find access to all contract documents and billing information as well as location lists, photo sheets and complete campaign summaries.

 

 

Eyewitness® is a registered trademark of the Siroky Group Inc. in Canada and USA.

MAPPING | CLIENT SERVICES | ALL

PATTISON Outdoor provides in-depth mapping services through our Research and GIS teams. Our specialists take a strategic approach to pairing products with the right areas based on a variety of factors. Working with comprehensive databases including Statistics Canada, Canadian Business Points, Environics and more, we help clients pinpoint their target audience, or meet specific advertising objectives based on a variety of factors.

Our Mapping services allow clients to:

  • See coverage maps showing desirable or booked locations by market.
  • View key product locations within a particular boundary
  • Assess locations in close proximity to key points of interest such as restaurants, financial institutions, schools, grocery stores, community centres, and more.
  • Pinpoint geographical areas with a higher concentration of a specific target audience
    Map a target audience based on a variety of geo-demographic and lifestyle variables

Our highly skilled client services department helps to optimize each campaign by carefully selecting and booking locations according to the specific criteria set out by you and your Account Representative. After contract locations have been secured, our team of chartists and digital traffic operators work closely with posting crews and operation teams in each region to confirm campaign s are posted correctly and on time.

Our Distance Testing tool includes templates for each of our product pillars so you can evaluate the visibility of your campaign.

Distance Testing illustrates how the creative design may appear on the street in a particular outdoor format (e.g. posters, street level or large format displays).

Please note this service is a tool to aid in evaluating the legibility of the creative design from a variety of distance ranges, and are for reference only.

Distances used in the above tools are based on industry recognized ranges for suitable viewing impressions and are intended for assessing the legibility of your creative designs in their respective environments.

The colour reproduction may not be an accurate replication of the original creative due to differences in computer platforms/monitors/printers used in this testing service. Please discuss any concerns or questions about reproduction including font size, colour, image size or other attributes with your PATTISON Account Executive or Production Services Representative prior to the actual production of the creative design.

In addition to Distance Tests, PATTISON also offers a variety of Transit Visualization templates. These visualizations are used to aid advertisers by showing creative in the environment it will be placed and are for reference purposes only as there are no industry viewing standards for these media products.

If you would like to review the process, please contact a PATTISON Account Executive.

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